ABOUT US
How We Work
As a father and daughter team, we complement one another beautifully in our work.
Our clients have often made the following comments:
- They feel respected, honored, and cared for
- We are friendly and down to earth
- They find us easy to talk to
- They feel heard and understood
- We listen well
- They appreciate our integrity and honesty
- We are knowledgeable and able to communicate complicated information, making it easy to understand
We have only one focus: You.
We'll work together to provide personalized support for you every step of the way.
About Arnie
I was born in 1944 and was raised in Garden Home, Oregon. I attended Beaverton High School, where I met my future wife, Sandi, as a classmate. Following graduation, I attended Portland State University, where Sandi and I became reacquainted and fell in love. We were married in 1965, and I graduated two years later in 1967. The next fall, I enrolled in graduate school at the Oregon Health and Sciences University (OHSU), majoring in Human Physiology, then taught physiology in the Nursing School of that institution.
In 1977 I made a career change and entered the life and health insurance business. From 1993 through 1995, I led the National Legislative Committee in NAHU's efforts to solve our country's health insurance issues.
I continued in the insurance career until 2010 when I retired to become a full-time alpaca rancher with my wife, who maintains this business currently. In 2011, I returned to the insurance business specializing in working with Medicare health plans and other seniors' insurance plans.
About Deedra
Hello, my name is Deedra Thompson, and I work with my partner and father, Arnie Poutala. We continue our family tradition of excellence and compassion in helping clients with Medicare plans, as well as additional insurance coverage. As a father-daughter team, we blend our strengths to ensure the best outcomes for our clients.
Our guiding principle is to provide personalized service to each individual. Our goal is to understand your unique needs and concerns, and then guide you toward an insurance carrier and health plan that is an excellent fit. This commitment to individualized service is at the heart of what we do.
I thoroughly enjoy meeting and serving those eligible for Medicare and seeing frustration turn into relief as I walk them through what often feels like a maze. My greatest joy is seeing a client smiling, relaxed, and confident in their chosen plans.